FAQ | Handmade Bags, Kaftans & Shipping Info

Frequently asked questions about Me Chavi's handmade products, shipping times, returns policy, and leather care. Find answers about our artisan accessories and resort wear.

About Our Handmade Products

What makes Me Chavi accessories special?

Our handmade accessories are crafted by skilled artisans using premium materials. Each bohemian piece features unique details and sustainable craftsmanship that sets our handmade bags and jewelry apart from mass-produced items.

Are your products really handmade?

Yes! Every Me Chavi accessory is authentically handmade. Our artisan partners create each bag, kaftan, and jewelry piece with care and attention to detail.

Shipping & Delivery

Do you offer free shipping on handmade accessories?

Yes, we offer free shipping on select handmade items. Check individual product pages for shipping details on our bohemian bags, kaftans, and accessories.

How long does delivery take?

Australian orders typically arrive within 5-7 business days. International shipping for our handmade products takes 10-14 business days depending on location.

Returns & Exchanges

Can I return handmade accessories?

Yes! We accept returns on handmade bags and accessories within 30 days. Items must be unused with original tags. See our full refund policy for details.

How do I exchange a kaftan for a different size?

Contact us within 14 days of receiving your bohemian kaftan. We'll arrange a size exchange for your handmade item at no extra cost.

Care Instructions

How do I care for handmade leather bags?

Clean your handmade bag with a soft cloth. Avoid water and harsh chemicals. Store in a cool, dry place to preserve the artisan craftsmanship.

Still have questions about our handmade accessories? Contact us and we'll be happy to help!